Choose your hours each month

You're charged for the time translation is running, whether anyone is speaking or not. Remember to press «Stop translation» when you're done. Your remaining hours are always in view, at the top left, and they update during the session.

No. The hours on paid plans reset every month and don't carry over. The exception is any extra hours you buy separately: those never expire.

15 minutes of translation every day, topped up automatically, with two-way conversation included. The difference with a paid plan isn't the time, it's the voice: the free plan speaks with a synthetic voice we generate on our servers, while a paid plan gives you the translation in the voice of whoever is speaking. The free voice is available in Spanish, English, French, German, Italian and Portuguese; in other languages the translation arrives as subtitles.

The Video plans are for understanding: you translate whatever is playing on your computer and receive it as subtitles and speech. The Conversation plans add the other direction, so your own voice reaches the other person translated into their language on a video call (the free plan includes it too). For conversations, headphones work best: with speakers, your microphone isn't sent while anything is playing through them, so you take turns. The first time, the program installs the free virtual microphone and Windows asks for administrator permission.

Yes. You can move up a plan, switch type or cancel your subscription whenever you like from your account area, with no lock-in. Bear in mind that at renewal you start the month with your plan's hours: anything left over doesn't carry over. If you switch plans mid-month, your balance is adjusted in proportion to what's left of the month, just like the charge: moving up adds the proportional share of the difference; moving down subtracts it. If your balance goes below zero, the difference is taken from your next renewal.

Yes, as long as you have an active paid plan. It's a one-off pack of 5 hours, and it covers a month when you run short without having to switch plans: €3.79 an hour on Video and €5.09 on Conversation.

These hours never expire. Unlike your plan's hours, which renew every month, pack hours stay there until you use them. And if you ever cancel your subscription they aren't lost either: they are frozen, and become available again as soon as you activate a paid plan.